{"id":4821,"date":"2023-01-03T13:42:49","date_gmt":"2023-01-03T11:42:49","guid":{"rendered":"https:\/\/luvatjavalvonta.fi\/folj-upp-och-styr\/"},"modified":"2023-05-02T14:10:40","modified_gmt":"2023-05-02T11:10:40","slug":"folj-upp-och-styr","status":"publish","type":"page","link":"https:\/\/luvatjavalvonta.fi\/sv\/folj-upp-och-styr\/","title":{"rendered":"F\u00f6lj upp och styr"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"652\" height=\"654\" src=\"https:\/\/luvatjavalvonta.fi\/content\/uploads\/2022\/11\/SeuraajaOhjaa_vaihe1.png\" alt=\"\" class=\"wp-image-4013\" srcset=\"https:\/\/luvatjavalvonta.fi\/content\/uploads\/2022\/11\/SeuraajaOhjaa_vaihe1.png 652w, https:\/\/luvatjavalvonta.fi\/content\/uploads\/2022\/11\/SeuraajaOhjaa_vaihe1-300x300.png 300w, https:\/\/luvatjavalvonta.fi\/content\/uploads\/2022\/11\/SeuraajaOhjaa_vaihe1-150x150.png 150w, https:\/\/luvatjavalvonta.fi\/content\/uploads\/2022\/11\/SeuraajaOhjaa_vaihe1-199x200.png 199w\" sizes=\"auto, (max-width: 652px) 100vw, 652px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>I uppf\u00f6ljningsstadiet f\u00f6ljer man upp serviceprocessen i myndighetsorganisationen och vid behov vidtar man korrigerande \u00e5tg\u00e4rder. Den f\u00f6rnyade processens funktioner och personalens aktiviteter b\u00f6r f\u00f6ljas upp och st\u00f6das effektiviserat under minst tv\u00e5 till fyra veckor. D\u00e4refter kan man \u00f6verg\u00e5 till normal serviceproduktion. F\u00f6re det g\u00e4ller det dock att s\u00e4kerst\u00e4lla att alla faktorer i serviceprocessen fungerar enligt kraven.<\/p>\n<h2>Observation av avvikelser<\/h2>\n<p>Avvikelser uppt\u00e4cks l\u00e4ttast genom uppf\u00f6ljning av indikatorerna f\u00f6r serviceprocessen:<\/p>\n<\/div>\n<\/div>\n\n\n\n<ul>\n<li>Servicevolymer: hur de utvecklas efter inf\u00f6randet av den nya processen<\/li>\n<li>F\u00f6r\u00e4ndringar i handl\u00e4ggningstiderna<\/li>\n<\/ul>\n<p>Om det till exempel sker betydande f\u00f6r\u00e4ndringar i servicevolymerna kan det inneb\u00e4ra att \u00e4rendena inte \u00f6verf\u00f6rs fr\u00e5n tj\u00e4nsten Tillst\u00e5nd och tillsyn till myndighetens tj\u00e4nster eller att \u00e4rendena inte utl\u00f6ser aviseringar till myndigheten.<\/p>\n<p>De vanligaste avvikelserna och konsekvenserna beskrivs i anvisningarna om hantering av avvikelser l\u00e4ngst ner p\u00e5 denna sida.<\/p>\n<h2>Checklista \u00f6ver uppgifter och verktyg<\/h2>\n<h3>Uppgifter i stadiet<\/h3>\n<p>Den mest helt\u00e4ckande listan \u00f6ver uppgifter vid uppf\u00f6ljningen finns i den inf\u00f6randeplan som organisationen uppr\u00e4ttat. Uppgifter som \u00e5tminstone m\u00e5ste vara slutf\u00f6rda innan man g\u00e5r vidare till n\u00e4sta steg har sammanst\u00e4llts h\u00e4r.<\/p>\n<ul>\n<li>f\u00f6lj effektiviserat upp serviceprocessen under minst 2\u20134 veckor fr\u00e5n inf\u00f6randet<\/li>\n<li>registrera avvikelserna och vidta n\u00f6dv\u00e4ndiga \u00e5tg\u00e4rder<\/li>\n<li>informera om avvikelserna och de korrigerande \u00e5tg\u00e4rderna<\/li>\n<li>\u00f6verf\u00f6r uppf\u00f6ljningen och styrningen av serviceprocessen till organisationens servicehantering<\/li>\n<\/ul>\n<h3>Instruktioner och verktyg f\u00f6r stadiet<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3119\" src=\"https:\/\/luvatjavalvonta.fi\/content\/uploads\/2022\/09\/Lomake1-150x150.png\" alt=\"\" width=\"125\" height=\"125\" srcset=\"https:\/\/luvatjavalvonta.fi\/content\/uploads\/2022\/09\/Lomake1-150x150.png 150w, https:\/\/luvatjavalvonta.fi\/content\/uploads\/2022\/09\/Lomake1-300x300.png 300w, https:\/\/luvatjavalvonta.fi\/content\/uploads\/2022\/09\/Lomake1-199x200.png 199w, https:\/\/luvatjavalvonta.fi\/content\/uploads\/2022\/09\/Lomake1.png 667w\" sizes=\"auto, (max-width: 125px) 100vw, 125px\" \/><\/p>\n<h3 style=\"text-align: center;\">Typiska<br \/>avvikelser<br \/>(p\u00e5 kommande) \u203a<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>I uppf\u00f6ljningsstadiet f\u00f6ljer man upp serviceprocessen i myndighetsorganisationen och vid behov vidtar man korrigerande \u00e5tg\u00e4rder. Den f\u00f6rnyade processens funktioner och personalens aktiviteter b\u00f6r f\u00f6ljas upp och st\u00f6das effektiviserat under minst tv\u00e5 till fyra veckor. D\u00e4refter kan man \u00f6verg\u00e5 till normal serviceproduktion. F\u00f6re det g\u00e4ller det dock att s\u00e4kerst\u00e4lla att alla faktorer i serviceprocessen fungerar enligt [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":7565,"menu_order":29,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-4821","page","type-page","status-publish","hentry"],"acf":{"ai_extra_content":"","ai_instructions":"","ai_hidden_page":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>F\u00f6lj upp och styr - Luvat ja valvonta<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/luvatjavalvonta.fi\/sv\/folj-upp-och-styr\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"F\u00f6lj upp och styr - Luvat ja valvonta\" \/>\n<meta property=\"og:description\" content=\"I uppf\u00f6ljningsstadiet f\u00f6ljer man upp serviceprocessen i myndighetsorganisationen och vid behov vidtar man korrigerande \u00e5tg\u00e4rder. 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